The Life Of A Showgirl Bathrobe
Female / XS
Sale price
$158.00
Regular price
$229.00
Skip to product information
The Life Of A Showgirl Bathrobe
Regular price
$229.00
Sale price
$158.00
Product Specifications
- Material: Polar Fleece
- Inner: Viscose Lining
- Pockets: Two Pockets
- Sleeves: Full-Length
- Collar: Collarless
- Cuffs: Open Hem Cuffs
- Closure: Belt Style
- Color: Beige
Description
Shipping Policy
Shipping Policy
Your new gear should arrive at your door quickly, smoothly, and clearly from our workshop. To reassure you that your delivery is safe, Prime Jackets keeps you updated throughout the process. This explains how we pack and dispatch your order.
1. Clear & Honest Shipping Costs
We believe in upfront pricing with absolutely zero surprise fees when you reach the checkout page:
- 100% Free Shipping: If you are ordering from the United States, United Kingdom, Canada, or Australia, your delivery is entirely on the house!
- Flat Rate Anywhere Else: Shopping from another country? We keep it simple with a flat $15 fee per item, which is clearly shown before you pay.
2. Timelines: When to Expect Your Jacket
Our team moves quickly to get your outer apparel prepped and out the door:
- The 5:00 PM Cut-Off: If you complete your purchase before 5:00 PM, we lock it in that same day. Orders placed after 5:00 PM move to the next business day's schedule.
- Processing & Inspection: It takes our crew 2–3 business days to pull your item, run it through strict quality checks, and pack it up safely.
- Transit Time: Once a global courier picks up your package, it spends 3–5 business days on the road.
- The Final Delivery: All in all, your jacket will usually land on your doorstep within 5–8 business days from the moment you hit buy.
- Note: Our team works hard Monday through Friday. We take a breather on Saturday Sundays and public holidays.
3. Trusted Courier Partners & Live Tracking
Your premium apparel is valuable, so we never trust low-cost, unreliable postal services. Instead, we only ship with the top global leaders in delivery: DHL, FedEx, and UPS.
- Live Tracking Updates: Within 24 hours of your package leaving our building, we will email you an official tracking link. You can use this to watch your jacket move across the map in real-time.
4. Address Accuracy
Please double-check your delivery details at checkout so your jacket doesn't get lost or misdelivered. If a package is sent back to our warehouse due to an address typo, misspelling, or multiple missed delivery attempts, the customer is responsible for covering the extra shipping fee to have us mail the package a second time.
5. Customs Fees & Import Duties
Depending on the specific laws of your country, international packages crossing borders may occasionally face regional processing fees, import taxes, or local customs duties. These extra charges change from country to country and are the customer's responsibility, meaning they are not included in our store checkout prices.
6. Handling Transit Delays & Issues
While we always aim for perfect timing, rare external events like severe weather, holiday postal rushes, or customs backlogs can cause unexpected delays.
If your package is running late, arrives damaged in any way, or goes completely missing, please don't worry! Contact our customer care team right away, they will step in to handle the carrier claim and make things completely right for you.
Contact Us:
Company Registered: ZING APPAREL LTD
Website Name: The Prime Jackets
Website Link: https://theprimejackets.com/
Email: support@theprimejacket.com
Head Office Address: 23 lodges close Northampton NN5 6SH
Phone: +447476888071
Business Hours: Monday to Friday, 9 AM to 5 PM
Return Policy
Return and Refund Policy
At The Prime Jackets, we want you to shop with confidence. If your order arrives with an issue or isn't what you expected, we're here to help. Our return process is designed to be simple, fair, and easy to follow.
1. Return Eligibility
You may request a return within 30 days of receiving your order.
Returns are accepted if:
- The item arrived damaged.
- You received the wrong item.
- The product has a manufacturing defect.
To be eligible for a return, the item must be:
- Unused and unworn.
- In its original condition.
- Returned with all original tags and packaging.
To help us review your request, we may ask for photos or a short video showing the issue.
2. Non-Returnable Items
The following items cannot be returned:
- Custom-made jackets produced according to your requested measurements or specifications.
- Items that have been worn, washed, altered, damaged after delivery, or returned without their original tags and packaging.
If a custom-made item arrives damaged or defective, please get in touch with our support team, and we will work with you to find a suitable solution.
3. How to Request a Return
To start a return request, please get in touch with our customer support team through:
- Our Contact Us form
Once we receive your request, we'll provide the necessary return instructions and guide you through the process.
4. Order Cancellation
If you need to cancel an order, please get in touch with us as soon as possible.
- Orders canceled within 24 hours of purchase are eligible for a full refund.
- Once an order has been shipped, it can no longer be canceled.
- After delivery, any request will be handled according to this Returns & Refund Policy.
5. Refunds & Exchanges
If you notice any issue with your jacket or need to return it for any eligible reason, please contact our support team to begin the return process.
Once you return the item to us, our team will carefully inspect it to ensure it meets the conditions outlined in this policy.
If the returned item is approved after inspection, we will issue a full refund to your original payment method within 7 business days.
If you prefer an exchange instead of a refund, simply let us know when submitting your return request. If you choose a different product, any price difference, additional shipping charges, customs duties, taxes, or other related costs may be your responsibility.
6. Return Shipping
If the return is due to our error, such as receiving the wrong item or a defective product, we will cover the return shipping costs.
If you are returning or exchanging an item for personal reasons, including a change of mind or size preference, the return shipping cost will be your responsibility. Any shipping charges for the replacement item may also apply.
7. Return Locations
We accept returns through our return facilities in Pakistan, the United States, the United Kingdom, and the Netherlands.
Customers must return their order to the same country from which the package was originally shipped.
Please get in touch with our support team before sending any item back. We will provide the correct return address and detailed return instructions.
8. Shipping Availability
We ship to many locations worldwide. However, shipping may not be available in certain countries or regions due to local regulations, carrier restrictions, or operational limitations.
If we are unable to ship to your location, you will be notified before your order is processed.
9. Final Notes
By placing an order with The Prime Jackets, you agree to the terms outlined in this Returns & Refund Policy.
If you have any questions, our support team is always happy to assist you.
Thank you for choosing The Prime Jackets.
Contact Us:
Company Registered: ZING APPAREL LTD
Website Name: The Prime Jackets
Website Link: https://theprimejackets.com/
Email: support@theprimejacket.com
Head Office Address: 23 lodges close Northampton NN5 6SH
Phone: +447476888071
Business Hours: Monday to Friday, 9 AM to 5 PM